Be careful if you choose your mover from the Internet. Many “movers” on the Internet are unlicensed and untrained and are simply posing as legitimate movers. Others aren’t movers at all; instead, they operate as brokers. Moving brokers usually do not own or operate any trucks or moving equipment themselves. They instead collect a deposit from you and then arrange for your move to be handled by another company, so you may not have control over who actually moves your belongings. Check them out carefully before you decide to use a broker; usually you will not have the same consumer protection as with a licensed interstate mover. After the broker collects your deposit, you may find it difficult to get him interested in helping you in the event of a claim or a dispute with the mover arranged for you. Also, consider using a mover that is located in your area, and, if you have time, stop in or drive by their facility. Visiting a facility that is well-kept instead of an operation in a run-down office park with no warehouse or just a few dirty and dented vehicles on-site can often help you decide which mover to use. The best way to avoid a problem from the start is to hire a ProMover.
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